Subscription Box Cancellation Policy
Users may cancel their subscription at any time through www.AromaticInfusions.com. Simply login to your account on our website. In the top right corner of the screen you will see “Account”, click on it. Once you land on the account page look again to the right of the screen in the box titled “Account Details”. Under the heading you will see “Manage Subscription” click on this link and you will be brought to your Subscription Management page. Click the “Cancel” button next to your subscription, answer a few questions and your subscription will be canceled. Payment for subscription boxes are charged on the 5th of each month, if you want to cancel your subscription you must do so before the 5th of the month to avoid being charged for that month’s box. (e.g. If you received your May box and did not want to receive another box, you must cancel your subscription before June 5th.)
Users may cancel their subscription at any time by contacting Aromatic Infusions at firstname.lastname@example.org, with the subject line “UNSUBSCRIBE” or by calling our store front at “1-337-573-7024” to have one of our staff members cancel it for you. Users will not be charged for cancellation. Users cancelling through email or phone must make the request by the 25th of the previous month to allow for manual processing of the cancellation.
By using this Website, you understand and agree that you shall receive no refunds and no exchanges for any products provided by the Company once our supplier or We deliver these items to the carrier who delivers these products, unless the product received by you is damaged and/or expired. The Company provides a selection of products which may vary from box to box sent to various Users of the Service. The Company cannot accommodate specific requests for certain products, as the Company operates from a limited inventory of products depending on availability.